Customer Insights

Following the thread.

Global site launch. 13,000 man-hours. Just did it.

Nike thread

"One clubhouse, different continents."
The global crossroads for merchandising.

Mobile

Why is mobile so popular?

Evolution of techniques for creating interactive experiences.

2012 Mobile Trends

The new age of universal content across so many platforms has forced the evolution of techniques for creating interactive experiences.
Customer Insights

Feel like new. Feel like you.

A new look for a new "Jenny."

Jennycraig.com Redesign

"Change is powerful."
That's why I love Jenny.

Innovation

The Nike Vault is open!

Everything you need to know about Nike's history.

Nike Vault

"Document, archive and share stories of inspiration and innovation."
Global access for Nike employees.

Customer Insights

Get in
the rankings.

Learn how adding Google Authorship markup can lead you to a better AgentRank.

How to Use Google Authorship Markup

Enhance your search results in Google by implementing the Google Authorship markup on your blog or website and learn about AgentRank.
Mobile

The touchscreen rules.

TNG's initiative "GUM": Give Up Mice.

Give up Mice (GUM), Month 1

The touchscreen has come to rule. To fully embrace it, give up mice completely and let your fingers do the walking!
Customer Insights

The meter is surpassed.

Maximizing the customer communications experience.

Go Beyond the Meter

"Fresh approaches to solving customer communication challenges."

Innovation

A responsive approach.

Designing for a web of successively capable devices.

Design Mobile First

Mobile browser market share is rising. The time has come to embrace the flexibility of the web with new approaches to design.
So what gets us out of bed every morning?

The view? Times infinity. The work? Completely.
The people? Passionate. Insightful. Driven. Funny.
(We did our own "Amazing Race" around Portland.)

Is mobile here to stay?

35% of us use smartphones, and 42% of adults use mobile for business. How about sales forces? Sales forces more than ever.
In fact, every category is growing, and we can help map success.

When we invent stuff, how do we know it'll work?

Great design? Yes. That and knowing our users.
Superb programming? Yes. After we mind-meld with users.
Smart analytics? Always. After, um, the users.

How do you decide what to say in social media?

Tweet like crazy? Listen like crazy first. Measure with the latest tool? Tools. A suite is best. Report results every month? Even more frequently if possible, and make sure the analysis is actionable.

Can I innovate the next frontier?

Just say the word. What if I simply want to get up to speed with the audiences I serve? Can do. Success is about harnessing customer insights and making technology work in every channel, at every stage of your growth.

Portfolio: Highlights from the gallery.

QVC Isaac Mizrahi

QVC Isaac Mizrahi

Mobile Application
eCommerce-enabled iPhone application w/ live video feed.

GRAMMY365

GRAMMY365

Social Media Marketing
Developed and launched network with many active members.

NikeU

NikeU

eLearning Program
An incredible visual brand system for the Nike Global Talent Development team.

Nike thread

Nike thread

eLearning Program
Creating a global meeting and learning ground for Nike's merchandisers.

QVC Bare Escentuals

QVC Bare Escentuals

Online Marketing
eCommerce-based Bare Escentuals and QVC partnership.

Vote for Your Centre

Vote for Your Centre

Social Media Marketing
Developed a social media campaign/contest to find the most "liked" Jenny centre.

Nike Retail Connect

Nike Retail Connect

eLearning Program
Helping Nike maximize training around the world.

S.R.Smith

S.R.Smith

Mobile Application
Helped modernize: moved sales process from brochures to the iPad.

Nike Vault

Nike Vault

eLearning Program
Where Nike goes to learn about and add to the history of Nike.

Go Beyond the Meter

Go Beyond the Meter

Online Marketing
Maximizing the customer communications experience.

Life Moves You

Life Moves You

Social Media Marketing
Learn, play, interact and socialize in all things Ultrabook™!

Ricoh/InfoPrint

Ricoh/InfoPrint

Online Marketing
Broadened their sales from printers to a suite of business offerings in a full web redesign.

Services: What we do, what makes us tick.

Talk to us about:

  • Brand research, planning and development
  • Online advertising and campaign program support
  • Full multimedia creative services
  • Emerging-technology integration
  • Digital business strategy consulting

Our Services

We're a full-service digital agency that lives at that place where creative, technology, culture and business intersect.

Solutions

Unabashedly, our lens is focused squarely on your customers' experience. This requires that we find insights that reveal how, when and where your target audience(s) want and need to receive information from you as a brand. Insights that inspire understanding about how to motivate audiences toward your desired conversion. Insights that empower our strategy, creative and technical teams to build evolutionary, and sometimes revolutionary, communication solutions. Solutions that are: Customized. Impactful. Measurable. Successful.

As a full-service digital agency that lives at that place where creative, technology, culture and business intersect, we are wildly diverse in serving the unique needs of our clients—from websites and communities to mobile to commerce to analytics to holistic social brand revisioning.

GRAMMY365

GRAMMY365

Social Media Marketing
Developed and launched network with many active members.

Areas of Special Focus

  • Mobile Design and Development

    Mobile is now. At TNG, we live it. We work daily with our clients to make sure their business is ready for the future, today.

    • Mobile user experience design
    • Phone apps and mobile websites
    • Tablet-based sales enablement tools
    • Mobile business planning
  • Customer Insights

    At TNG we know that insight reveals opportunity and that it's our job to empower our clients with breakthrough understanding.

    • Analytics and cross-channel measurement
    • Original audience research
    • Optimization and testing programs
    • User experience design
  • Innovation and Technology

    We love how technology can enable new and exciting customer experiences. We help our clients assess, update and extend their technologies regardless of whether they're ready to crawl, walk or run.

    • Developing back-end systems and web services to serve content for mobile devices
    • Evaluating and optimizing CMS and CRM
    • Creating cross-platform strategies (desktop, web, mobile) to extend reach
    • Integrating/distributing web content through social media channels
    • Enabling e-commerce on existing web properties

Pretty much fabulous: Most of the time, anyway.

A Little History.

TNG peeked out of the bassinet in 1993. We've grown to be a full-service digital agency with more than 40 staff. We help major brands grow and stay relevant to consumers—in a world where relevance has to be earned daily. How? By thinking with rigor, being open, collaborating, creating bold solutions based on insight, and always serving clients with the right team.

Our Services

  • Digital Strategy
  • Social Media Strategy
  • Creative
  • Flash Development
  • Brand + Identity
  • Mobile Strategy
  • ATG Engineering
  • Flash Design
  • Moodle Integration
  • Front-end Development

One Big Happy Family

Recent Thoughts

Some of Our Clients

People: A sum even greater than the parts.

Erik Olson
Erik Olson
Client Services
"I walked the Great Wall of China. And I had a mullet. But not at the same time."
Andrew Scott
Andrew Scott
Client Services
"Canadian….ehh."

The secret to great creative? 1% inspiration then 99% honing it to perfection.

Kat Sampson
Kat Sampson
Creative
"I love anything dinosaurs. And practicing the lost art of Scherenschnitte."
Jeremiah Radka
Jeremiah Radka
Technology
"I rode a Honda CBR600 F3 at 110 mph in the 1/4-mile at PIR raceway. Just sayin'."
Steve Marshall
Steve Marshall
Management
"I speak Japanese, play golf, and make art out of old yardsticks and rulers."
Terri Sprinkling
Terri Sprinkling
Management
"I've held a wild hummingbird in my hand. Then it flew away."
Kory Paulsen
Kory Paulsen
Technology
"I maintain a pretty trick slime farm in the game Minecraft."
Janet VanDyke
Janet VanDyke
Client Services
"The only Portlander who doesn't like beer. There, I said it!"
Shannon Mooney
Shannon Mooney
Client Services
"I've lived in Windsor next door to that lady in Buckingham Palace."
Laura Lothrop
Laura Lothrop
Creative
"I'm convinced campfire cologne is going to be the next big thing."

Technology = curiosity x logic x time + a small percentage of magic.

Ryan O'Reilly
Ryan O'Reilly
Technology
"I've fly fished nearly every river in Oregon."
Dan Siger
Dan Siger
Technology
"Used to have a rathah English accent."
Doug Henderson
Doug Henderson
Technology
"Caution: You are entering the realm of a 2nd-degree black belt."
Amy Conroy
Amy Conroy
Client Services
"I'll eat figs and goat cheese for breakfast, lunch, dinner and midnight snacks."
Doug New
Doug New
Management
"I found out I can take a 3-month sabbatical and all things TNG run quite smoothly without me. Hmm."
Greg Boggs
Greg Boggs
Technology
"If I'm not smiling, I'm probably asleep."
Susan Hawkins
Susan Hawkins
Management
"I rode all the way across the USA on my bike."
Steve Schneider
Steve Schneider
Client Services
"I've tried, but nothing fools my two 6.5-yr-old twin daughters."

The best way for a plan to succeed is to have one.

Jon Antoine
Jon Antoine
Technology
"Snowboard expert. Wakeboard expert. And recently, diaper expert."
Josh Damis
Josh Damis
Strategy
"I'm still convinced Michael Dyer's knee was down."
Peter Schuelke
Peter Schuelke
Technology
"cd /freezer/pizza | grep beer"
Brian Unflat
Brian Unflat
Creative
"Eagle Scout. Alaska fishing boat veteran. Better watch out, Brawny towel guy."
Kaci Freeman
Kaci Freeman
Client Services
"I really do NOT like to be told 'no'. Especially when shoe-shopping."
Kara Goldhamer
Kara Goldhamer
Strategy
"I have a small farm. Er, large garden (5,000 sq. ft.)."
Travis Watkins
Travis Watkins
Client Services
"I can eat 50 eggs."
George Vakoutis
George Vakoutis
Client Services
"Most beautiful places on earth: any beach, Augusta National, Paris, McDonald's."

Do all you can to get audiences to embrace a brand, and clients will embrace you.

Daniel Weinsoft
Daniel Weinsoft
Client Services
"Not only do I do triathlons and marathons, I am Earth's #1 spreadsheet guru."
Tim Krajcar
Tim Krajcar
Technology
"Fastest typist, and slap shot, in the office."
Darren Cools
Darren Cools
Creative
"Give me solitude, a book and a cup of coffee and I’m perfectly happy."
Dann Parks
Dann Parks
Creative
"Won an Emmy for graphic design. I wonder if the 3-wheel car I invented could win something?"
Dennis VanDyke
Dennis VanDyke
Creative
"Gained 5 pounds working on a weight loss client. And no, Dick Van Dyke is not my Dad."
Gerry Sposato
Gerry Sposato
Creative
"If there's a volcano on the West Coast, I've probably climbed it."
Anne Sturdivant
Anne Sturdivant
Technology
"Architecture. Portland history. Lichens. Not necessarily in that order."