I think we’ve all know this person: She knows the model number, technical specs, and even the sale price of every gadget in the store. She’s the person people actually wait for when they’re looking for a new piece of equipment or have a question of how something works. She’s the Go To person in your organization. How many times have you wished you could clone her? Best Buy has those employees and they’ve cloned the best of them. Well, sort of.
